5/31/2023 0 Comments Plustek scanner issues windows 10Some parallel ports are not detected properly by the Scanner utility, therefore the changes need to be made manually (Not applicable for the 9636T model). Make sure the Parallel Port I/O Address in your computer's BIOS is set to either 378h OR 3BCh. Change the Parallel Port mode in your computer's BIOS to EPP or Bi-Directional. Printer cable may be too long, use a Bi-Directional cable 6 feet long or shorter. Make sure the power adapter is plugged in and switched on. Make sure the cables are tightly connected and in the right place. Restart the Computer (After installation, the computer must be restarted). ![]() ![]() There are a number of basic checks you can try before assuming that it is a dead scanner. ![]() "Input of Colour/Greyscale not Supported"
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